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Got a question? Here are some of our

FAQs

If you don’t see the question or you need to have a further answer please do send us a message.¬† There is a contact form at the bottom of the page.

We’d love to hear from you.

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Can I book by phone?

Absolutely we can take bookings by phone. Remember to tell us who you are, where you would like the performance to take place, and when you are looking for a visit.

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Will my show be canceled due to COVID?

We are still following best practice guidelines and will remain in contact with you throughout this time if guidance changes.

We aim to visit in person in accordance with government guidelines and any required social distancing or protective equipment. In the event that a performance is canceled we will try to provide you with an alternative date or digital copy of the performance.

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How long does it take until my booking is confirmed?

We aim to get back to your request within a week. Once you have submitted a request form we will look at a range of options that would suit your school or community venue. Unfortunately we can't always guarantee your first choice but we will always try and work with you to find an alternative solution. Once the date is agreed we will send you a digital confirmation.

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Do I need to prepare anything in advance of your visit?

We advise clearing the performance space our team will be using and set up any seating required for your audience, we'll arrive with everything else and a panto that won't disappoint.

What size of playing space do you need?

We need a minimum of 4 x 6m squared to set up our staging, lights and sound.

Can we include an interval?

For community venues, we can include an interval. Due to school timetables, we do not recommend including an interval.

Can we ask for a relaxed performance?

Yes, please get in touch with one of our staff in the office to discuss this further and arrange.

Can I get a December date?

Yes! We tour up until the last day of term in December but these dates are very popular so we recommend getting in touch as soon as you can.

What are Hopscotch's Safeguarding measures?

Our Safeguarding Policy is kept up to date in line with best practice and is available upon request. All of our staff have been checked through Disclosure Scotland before the tour begins and carry photographic ID.

How much time does your team need to set up?

We need a minimum of 45 min to set up and 30 mins to take everything down.

Can I change the start time of the show?

We will work with your staff to accommodate lunch and other activities where we can but due to school timetables, we must set strict finish times.

When will I need to pay and is there a deposit?

Once your booking is in our diary we will ask for a small deposit to confirm your place, the balance can be paid on the day of our visit by cheque or bank transfer up to 30 days after the performance.

Can I reserve pantomime for next year?

Yes, our pantomime tour calendar officially opens on the 15th of January but you can contact us to register your interest beforehand and one of our team will be in touch to discuss your prefered date.

Still have a question?

Send us a message

Do you have a question, an idea or want to share your project with us? Then we would be delighted to hear from you!

We love nothing more than sharing and talking with others, whether it’s the concept for a new performance or you simply need some advice, our specialist children’s theatre team are here to help. We aim to respond within 24 hours or call from Monday to Friday 9 a.m. to 5 p.m.

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If you are looking to book a visit rather than message us then just click the button below.

Registered in Scotland No. 151359 | Registered Charity No. SC022633
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